The Five Rights of Effective Clinical Informatics Implementation

Right Decisions

Clinical medicine is inherently challenging, due to the complexity of the human body and how it responds to disease. Our understanding of illnesses and what is optimal diagnosis and therapy is continually changing, and doing so faster than ever. Even so, in spite of all of the sophisticated testing now used, clinical decisions are fundamentally only considered judgments, weighing an array of facts and hunches. 

Incomplete data

Should some of the basic information be missing, and the caregiver forced to guess and what a result might indicate, the decision making process is flawed, even if it often turns out ok. An effective system of care uniformly brings together everything needed for an optimal decision. 

Incomplete knowledge

It is not only the facts of the illness that count, but also their significance in light of the latest, best medical knowledge. Unfortunately the cost of rapid progress has been that decision makers are increasingly unable to keep up with the pace of new understandings, and to be able to bring them to bear for the benefit of patient care. It is not an individual failing, but rather a systemic issue.  Systematic approaches are required to be sure that the best and most complete knowledge is incorporated into the decision-making process. Computer-based tools can organize information to reflect advances in understanding and present the best protocols to optimize care.

Decisions only have their maximum benefit when carried out using the Right Work Processes.