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The
Five Rights of Effective
Clinical Informatics Leadership
Right Focus
Helping
teams find the Right Focus is the leader's responsibility. Effective
Clinical Informatics Leadership sets the right tone and direction for
the many teams working on all parts of an initiative. It is easy to
become sidetracked, to get lost in minute details, or to be distracted by the perceived needs of politically-influential
individuals or departments. Such events slow progress and frustrate implementation teams.
Real
decisions are made by focusing on the germane details, but, because it
is hard to make sense of confusing issues, groups often
burrow too deeply into the details, hoping a clear answer will
emerge. The optimal answer is found when the leader adjusts the focus to
combine the inspiring vision which is driving the initiative with the
right amount of detail.
Focus on the needs of the hands-on caregivers
as the surest way to improve patient safety and worker
productivity. Use that emphasis to resolve the conflicts that arise
from the disruption of existing
departmental and staff work process boundaries which occurs in successful
clinical informatics implementations. Remember, such restructuring
provides the opportunity for quantum leap improvements in efficiency and
quality. However, with so much change in the air, it is also easier for parochial needs
to hijack
decisions. The Right Focus helps to prevent that.
Measurement of
outcomes is an essential part of the Five
Rights of Effective Patient Care. Using the Right
Engagement is an essential tool to assess the depth of
understanding and commitment of the rest of the organization.
Expensive
projects get funded when they align with the organization's strategic
goals. Effective leaders make sure those goals reflect the real needs of
the organization's core business, patient care, and then ensure
the projects have measurable outcomes to demonstrate their
success.
Having
prioritized and focused, leaders must formulate the Right
Message to aid the communication of their ideas.
Clinical
Informatics Leadership Coaching helps leaders think though
how best to apply these principles to the many day-to-day dilemmas they
must understand and resolve.
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