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The
Five Rights of Effective
Clinical Informatics Leadership
Right Synthesis
Effective
Clinical Informatics Leadership requires navigating a range of confusing
alternatives
and finding creative solutions. This can be
challenging even with complete knowledge of the issues. In this
situation, structured analytical methods combined with a trusted
sounding board can help the executive apply existing skills to this
new set of challenges and make the decisions less daunting and more easily
explained and accepted.
Robust
analysis demands considering many alternatives, defining
criteria for prioritizing them, and recognizing different ways to
reconcile conflicting information and priorities into coherent and
effective plans. To aid that activity, Dr. Kremsdorf, MIT-trained
to have a strong "technical ego," combines creative
thinking methodologies and personal computer software to recognize
new alternatives and relationships among facts, processes and people. The techniques are easy to learn but unfamiliar to most.
Coaching, as the methods are used to address real-life challenges, can
bring most executives up to speed quickly so the approach can be used in
all domains of responsibility.
Only
the executive can figure out the best course, but by asking the right
questions and drawing out the important issues and assumptions,
coaching can help the executive "see the forest as well as the
trees." However, the executive must learn to do the fundamental analytical work, just
as the ballplayer must step up to the plate, not the batting coach.
The
scale of analytical work done by Dr. Kremsdorf is shown by the consensus
building around clinical information systems done at a 48-hospital chain
and the Medication Safety Tools
2003
report.
Having
considered the range of possibilities and formulated some approaches,
the leader is equipped to energize the organization in working through
comprehensive solutions by helping them to have the Right
Focus.
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