The Five Rights of Effective Clinical Informatics Implementation

Right Presentation

Designers of airplane cockpits have known for years that the way in which information is displayed can have a huge impact on how quickly and accurately pilots can understand the significance of the data. The same issues apply in medicine. Even careful caregivers can misinterpret or fail to recognize clinically important patterns in the data, especially when they are fatigued or rushed. 

Timing

The most basic issue is whether the data is available to the caregiver at the Right Time. If the lab has run the test, but the results are not available when clinical decisions are made, then the expense has been incurred without benefit to the patient. In addition, in the event that an adverse event were to occur, legal culpability might be greater as the chart would, in retrospect, document the error. 

Format

The data also needs to be presented in the Right Way. Current clinical events should be interpreted in the context of the patient's prior medical history--which should be immediately available to the caregiver as decisions are being made. 

        Show longitudinal data...

When patients have multiple encounters with the healthcare system, the data from one encounter can color interpretation of subsequent events. As much as possible, old and new data should be displayed contiguously--immediately demonstrating that data from a prior event is available and making recognition of the trend--rising, falling, or stable--obvious. 

        Show data in context...
Few data elements are appropriately interpreted without the context of other observations. E.g. the impact of a dose of diuretic can't be understood without knowing the urine volume and net fluid balance that followed administration of the medication. Thus, it is essential that disparate data elements be brought together and displayed so that the patterns are easier to discern

With effective data display, consider ways that rules can assist caregivers to make the Right Clinical Decisions.